Emerging Patterns of Participation in Virtual Live Concerts

An Initial Study of UK Audiences Post-COVID

Authors

DOI:

https://doi.org/10.5429/2079.387(2025)v15i1.5en

Keywords:

metaverse, live performance, virtual concerts, virtual reality, livestream, audience behaviour

Abstract

Digital disruption has radically reorganized the sociality and economics of the music industries. This is perhaps nowhere more apparent than at ‘virtual’ concerts in Massive Multiplayer Games such as Fortnite, in Virtual Reality platforms such as VRChat and in web 3.0 worlds such as Decentraland. This chapter presents the results of a study exploring the behaviours and values of audiences of live online music events. We begin by reviewing the existing literature on livestream and virtual music. We introduce our study of 1003 UK respondents, conducted in early 2023, finding shifts in audience behaviour and values that have endured beyond the era of COVID isolation. We conclude with insights about the present limitations to the appeal of virtual music events, the key features that are likely to drive greater adoption and participation, and a proposal for live music events in the metaverse that aligns with audience values.

Author Biographies

Laryssa Whittaker, Department of Media Arts, Royal Holloway, University of London

Laryssa Whittaker is a Lecturer in the Anthropology of Audiences and StoryFutures User Research Lead at Royal Holloway, University of London. She explores the attitudes, values, and patterns of engagement around immersive experiences to understand the industry’s future audiences. She has led research on virtual reality audiences, including a longitudinal youth audience study on home-use VR.

Tom Wagner, Department of Music, Royal Holloway, University of London

Tom Wagner is a Teaching Fellow in Music Performance and Digital Arts at Royal Holloway University of London. His work focuses on interplay between music, marketing, and transcendent experiences in consumer culture. It has recently been published as a monograph entitled Music, Branding, and Consumer Culture in Church.

References

Anderton, C. 2022. Disruption and Continuity: COVID-19, Live Music, and Cyclic Sociality. In Anderton, C. and Pisfil, S. Eds. Researching Live Music: Gigs, Tours, Concerts and Festivals. Abingdon, Oxon: Routledge: 68-83. DOI: https://doi.org/10.4324/9780367405038-6

Anderton, C. and Pisfil, S. Eds. 2022. Researching Live Music: Gigs, Tours, Concerts and Festivals. Abingdon, Oxon: Routledge. DOI: https://doi.org/10.4324/9780367405038

Arditi, D. M. 2021. Precarious Labor in COVID Times: The Case of Musicians. Fast Capitalism 18 (1): 13-25. https://fastcapitalism.journal.library.uta.edu/index.php/fastcapitalism/article/view/412. Accessed: 14: August 2023. DOI: https://doi.org/10.32855/fcapital.202101.002

Auslander, P. 2008. Liveness: Performance in a Mediatized Culture (2nd edition). London: Routledge.

BBC Newsround 2022. Cost of Living Crisis: What is it and when will it end? BBC Newsround, 26 Aug. Available at: https://www.bbc.com/newsround/68370090. Accessed 5 March 2025.

Behr, A., Brennan, M., Cloonan, M., Frith, S., and Webster, E. 2016. Live Concert Performance: An Ecological Approach. Rock Music Studies 3 (1): 5-23. https://doi.org/10.1080/19401159.2015.1125633 DOI: https://doi.org/10.1080/19401159.2015.1125633

Brennan, M. 2021. The Infrastructure and Environmental Consequences of Live Music. In K. Devine and A. Boudreault-Fournier Eds. Audible Infrastructures: Music, Sound, Media. Oxford: Oxford University Press: 117-134. https://doi.org/10.1093/oso/9780190932633.003.0006 DOI: https://doi.org/10.1093/oso/9780190932633.003.0006

Burland, K. and Pitts, S. 2014. Coughing and Clapping: Investigating Audience Experience. Oxford: Taylor & Francis Group.

Chang, W. and Shin, H. -D. 2019. Virtual Experience in the Performing Arts: K-Live Hologram Music Concerts. Popular Entertainment Studies 10 (1-2): 34-50.

Chen, S. 2024. The Fifth Mode of Entry: The Metaverse and the Case of Blackpink’s ‘Born Pink’. Journal of Marketing Management 40 (15-16): 1491-1512. Available at: https://www.tandfonline.com/doi/abs/10.1080/0267257X.2024.2431095. Accessed 21 November 2024. DOI: https://doi.org/10.1080/0267257X.2024.2431095

Collins, F. 2010. Has the Revolution Arrived? Nature 464 (7289): 674-675. https://doi.org/10.1038/464674a DOI: https://doi.org/10.1038/464674a

Cresswell-Jones, A. and Bennett, R. J. Eds. 2015. The Digital Evolution of Live Music. Oxford: Chandos Publishing.

Duby, M. 2019. Affordances in Real, Virtual, and Imaginary Musical Performance. In M. Grimshaw-Aagaard, M. Walther-Hansen, and M. Knakkergaard Eds. The Oxford Handbook of Sound and Imagination. Oxford: Oxford University Press: 96-114. https://doi.org/10.1093/oxfordhb/9780190460242.013.70 DOI: https://doi.org/10.1093/oxfordhb/9780190460242.013.70

Fraser, T., Crooke, A. H. D., and Davidson, J. W. 2021. ‘Music Has No Borders’: An Exploratory Study of Audience Engagement With YouTube Music Broadcasts During COVID-19 Lockdown, 2020. Frontiers in Psychology 12: Online. https://doi.org/10.3389/fpsyg.2021.643893 DOI: https://doi.org/10.3389/fpsyg.2021.643893

Frith, S., 2015. Live Music. In J. Shepard and K. Devine Eds. The Routledge Reader on the Sociology of Music: 269-276. New York: Routledge.

Fritsch, M. and Strötgen, S. 2012. Relatively Live: How to Identify Live Music Performances. Music and the Moving Image 5 (1): 47-66. https://doi.org/10.5406/musimoviimag.5.1.0047 DOI: https://doi.org/10.5406/musimoviimag.5.1.0047

Gértrudix, F. and Gértrudix, M. 2012. Music in Virtual Worlds: Study on the Representation Spaces. Comunicar: Revista Científica de Comunicación y Educación 19 (38): 175-181. https://doi.org/10.3916/C38-2012-03-09 DOI: https://doi.org/10.3916/C38-2012-03-09

Gligorijevic, J. 2022. A Place Outside the Pandemic?: An Ethnographic Study of Live Music Events at St Gallen’s Cultural Venue Palace During the COVID-19 Crisis. Popular Music 41 (2): 216-237. https://doi.org/10.1017/S0261143022000265 DOI: https://doi.org/10.1017/S0261143022000265

Green, B. 2023. Splendour XR: Place, Experience and Liveness at a Virtual Music Festival. Leisure Sciences 47 (5): 958-975. https://doi.org/10.1080/01490400.2023.2171519 DOI: https://doi.org/10.1080/01490400.2023.2171519

Haferkorn, J., Kavanagh, B. and Leak, S.–

a. Livestreaming Music in the UK: Quantitative Analysis. Available at: https://livestreamingmusic.uk/wp-content/uploads/2021/05/Quantitative-Analysis.pdf. Accessed 27 February 2025.

b. Livestreaming Music in the UK: Report for Musicians. Middlesex University. Available at: https://mdx.figshare.com/articles/online_resource/Livestreaming_Music_in_the_UK_-_Report_for_Musicians/14974092/1. Accessed 27 February 2025.

Hansen, N. Chr., Wald-Fuhrmann, M., and Davidson, J. W. 2022. Editorial: Social Convergence in Times of Spatial Distancing: The Role of Music During the COVID-19 Pandemic. Frontiers in Psychology 13: Online. https://www.frontiersin.org/articles/10.3389/fpsyg.2022.910101 DOI: https://doi.org/10.3389/fpsyg.2022.910101

Harvey, T. S. 2016. Avatar Rockstars: Constructing Musical Personae in Virtual Worlds. In S. Whiteley and S. Rambarran Eds. The Oxford Handbook of Music and Virtuality. Oxford Handbooks. New York, NY: Oxford University Press: 171-190. DOI: https://doi.org/10.1093/oxfordhb/9780199321285.013.1

Hesmondhalgh, D. and Meier, L. M. 2018. What the Digitalisation of Music Tells Us About Capitalism, Culture and the Power of the Information Technology Sector. Information, Communication & Society 21 (11): 1555-1570. https://doi.org/10.1080/1369118X.2017.1340498 DOI: https://doi.org/10.1080/1369118X.2017.1340498

Hill, M., Hartshorne, S., and Jacka, L. 2014. Live Music Performance in Virtual Worlds: Six Musicians’ Experiences. In J. O’Regan and T. Wren Eds. Communities, Places, Ecologies: Proceedings of the 2013 IASPM-ANZ Conference, Gold Coast, Qld: 23-31. https://www.semanticscholar.org/paper/Live-music-performance-in-virtual-worlds%3A-Six-Hill-Hartshorne/af22dac83e0a65f6e628cb87648e3d9f8024db33. Accessed: 15 August 2023.

Hill, R. L., Hesmondhalgh, D., and Megson, M. 2020. Sexual Violence at Live Music Events: Experiences, Responses and Prevention. International Journal of Cultural Studies 23 (30): 368-384. https://doi.org/10.1177/1367877919891730 DOI: https://doi.org/10.1177/1367877919891730

Hill, R. L. and Megson, M. 2022. The Cyborg in the Audience: Audience Experiences of Livestreamed Gigs. Presented at the Internet Musicking Conference, University College Cork, Ireland, 30 May 2022. https://www.youtube.com/watch?v=mWeota3T0TE. Accessed: 28 July 2022.

Hitters, E. and Winter, C. Eds. 2020. International Journal of Music Business Research. Music Business Research 9 (2). https://musicbusinessresearch.wordpress.com/2020/10/30/international-journal-of-music-business-research-october-2020-vol-9-no-2/. Accessed: 14 August 2023.

Hughes, D., Evans, M., Morrow, G., and Keith, S. 2016. The New Music Industries: Disruption and Discovery. Cham, Switzerland: Palgrave Macmillan. DOI: https://doi.org/10.1007/978-3-319-40364-9

Johansson, S., Werner, A., Åker, P., and Goldenzwaig, G. 2017. Streaming Music: Practices, Media, Cultures. London: Routledge. DOI: https://doi.org/10.4324/9781315207889

Kamp, M., 2021. Old(er) Media and New Musical Affordances in Virtual Reality Experiences. In C. Cenciarelli Ed. The Oxford Handbook of Cinematic Listening. Oxford: Oxford University Press: 712-736. DOI: https://doi.org/10.1093/oxfordhb/9780190853617.013.37

Kent, M. and Ellis, K. 2015. Disability at the Wheelies Nightclub in Second Life. In A. Cresswell-Jones and R. J. Bennett Eds. The Digital Evolution of Live Music. Oxford: Chandos Publishing: 85-98. DOI: https://doi.org/10.1016/B978-0-08-100067-0.00007-5

LIVE 2024. LIVE Insights: Deep Dive into Audience Trends. LIVE (Live Music Industry Venues and Entertainment). Available at: https://livemusic.biz/news/live-publishes-updated-audience-research. Accessed 10 September 2024.

Luo, Q., Hu, S., and Guo, Y. 2022. ‘Right Here, Right Now!’: Embodied Experiences of Pop Concert Participants. Current Issues in Tourism, 25 (17): 2838-2853. https://doi.org/10.1080/13683500.2021.1997941 DOI: https://doi.org/10.1080/13683500.2021.1997941

Lüthy, M. and Aucouturier, J. -J. 2013. Content Management for the Live Music Industry in Virtual Worlds: Challenges and Opportunities. Journal For Virtual Worlds Research 6 (2): Online. https://doi.org/10.4101/jvwr.v6i2.5958 DOI: https://doi.org/10.4101/jvwr.v6i2.5958

Mantell, O., Torreggiani, A., Walmsley, B., Kidd, J., and McAvoy, E. N. 2024. The Same People Seeing More: Audiences’ Engagement with Culture During the COVID-19 Pandemic. In A. Gilmore, D. O’Brien, and B. Walmsley Eds. Pandemic Culture. Manchester: Manchester University Press: 95-117. Available at: https://www.manchesterhive.com/display/9781526168375/9781526168375.00012.xml. Accessed 25 February 2025.

Marinakou, E. and Mathew, A. 2025. Hybrid Festival Visitors Experience Using the Event Experience Theory in the Post COVID Era. Event Management. Online. https://doi.org/10.3727/152599525X17367484906426 DOI: https://doi.org/10.3727/152599525X17367484906426

Martín, G. F. B. 2018. Social and Psychological Impact of Musical Collective Creative Processes in Virtual Environments: The Avatar Orchestra Metaverse in Second Life. Musica/Tecnologia 12 (1): 73-85. https://doi.org/10.13128/Music_Tec-23801

Matthews, J. and Nairn, A. 2023. Holographic ABBA: Examining Fan Responses to ABBA’s Virtual ‘Live’ Concert. Popular Music and Society 46 (3): 282-303. https://doi.org/10.1080/03007766.2023.2208048 DOI: https://doi.org/10.1080/03007766.2023.2208048

Michaud, A. 2022. Locating Liveness in Holographic Performances: Technological Anxiety and Participatory Fandom at Vocaloid Concerts. Popular Music 41: 1-19. https://doi.org/10.1017/S0261143021000660 DOI: https://doi.org/10.1017/S0261143021000660

Miller, K. 2009. Schizophonic Performance: Guitar Hero, Rock Band, and Virtual Virtuosity. Journal of the Society for American Music 3: 395-429. DOI: https://doi.org/10.1017/S1752196309990666

Modestini, P. and Weining, C. 2025. Affordances and Experiential Dimensions of Digital Concerts: Closer the Eye, Farther the Crowd. Music Perception 42 (3): 269-285. https://doi.org/10.1525/mp.2024.aa005 DOI: https://doi.org/10.1525/mp.2024.aa005

Moritzen, K. 2022. Opening Up Virtual Mosh Pits: Music Scenes and In-Game Concerts in Fortnite and Minecraft. Journal of Sound and Music in Games 3 (2-3): 115-140. https://doi.org/10.1525/jsmg.2022.3.2-3.115 DOI: https://doi.org/10.1525/jsmg.2022.3.2-3.115

Mouillot, F. 2022. The Social and Cultural Dimension of ‘Platforming’ Live Music: The Case of the Hong Kong Independent Music Scene During the COVID-19 Pandemic. Popular Communication 20 (4): 274-291. https://doi.org/10.1080/15405702.2021.2006663 DOI: https://doi.org/10.1080/15405702.2021.2006663

Music Venue Trust. 2024. Annual Report. https://www.musicvenuetrust.com/wp-content/uploads/2025/01/MVT_2024-Annual-Report.pdf. Accessed 29 April 2025.

Onderdijk, K. E., Bouckaert, L., Van Dyck, E., and Maes, P. -J. 2023. Concert Experiences in Virtual Reality Environments. Virtual Reality 27 (3): 2383-2396. https://doi.org/10.1007/s10055-023-00814-y DOI: https://doi.org/10.1007/s10055-023-00814-y

Onderdijk, K. E., Swarbrick, D., Van Kerrebroeck, B., Mantei, M., Vuoskoski, J. K., Maes, P. -J., and Leman, M. 2021. Livestream Experiments: The Role of COVID-19, Agency, Presence, and Social Context in Facilitating Social Connectedness. Frontiers in Psychology 12: Online. https://doi.org/10.3389/fpsyg.2021.647929 DOI: https://doi.org/10.3389/fpsyg.2021.647929

Pence, H. 2008. Managing a Virtual Concert Hall in Second Life. Music Reference Services Quarterly 11 (2): 157-160. https://doi.org/10.1080/10588160802143546 DOI: https://doi.org/10.1080/10588160802143546

Phillips, M. and Krause, A. –

The Post COVID-audience: Attitudes and Behaviours Around Live and Streamed Performance. Presented at the Internet Musicking Conference, University College Cork, Ireland, 30 May 2022. https://www.youtube.com/watch?v=mWeota3T0TE. Accessed: 28 July 2022.

Audiences of the Future: How Can Streamed Music Performance Replicate the Live Music Experience? In N. T. Smith, P. Peters, and K. Molina Eds. Classical Music Futures: Practices of Innovation. Cambridge, UK: Open Book Publishers: 333-354. https://doi.org/10.11647/OBP.0353.17 DOI: https://doi.org/10.11647/obp.0353.17

Radermecker, A. -S. V. and Angelini, F. 2024. On the Role of ‘Tactile Value’ in Cultural Consumption: An Empirical Research in the Live Music Industry. Cultural Trends Published Online: 1-25. https://doi.org/10.1080/09548963.2024.2387024 DOI: https://doi.org/10.1080/09548963.2024.2387024

Rothschild, P., Vowels, K., and Rothschild, C. 2020. Cancel, Postpone, or Reschedule: The Live Music Industry’s Response to Ticket Refunds During the COVID-19 Pandemic. MEIEA Journal 20 (1): 45-83. https://doi.org/10.25101/20.2 DOI: https://doi.org/10.25101/20.2

Sanden, P. 2012. Virtual Liveness and Sounding Cyborgs: John Oswald’s ‘Vane’. Popular Music 31 (1): 45-68. https://doi.org/10.1017/S0261143011000456 DOI: https://doi.org/10.1017/S0261143011000456

Schwartz, D. T. 2009. Second Life and Classical Music Education: Developing Iconography that Encourages Human Interaction. Journal For Virtual Worlds Research 2 (1): 3-17. https://jvwr-ojs-utexas.tdl.org/jvwr/article/view/392 DOI: https://doi.org/10.4101/jvwr.v2i1.392

Taylor, I. A., Raine, S., and Hamilton, C. 2021. Crisis as a Catalyst for Change: COVID-19, Spatiality and the UK Live Music Industry. IASPM Journal 11 (1): 6-21. https://doi.org/10.5429/2079-3871(2021)v11i1.3en DOI: https://doi.org/10.5429/2079-3871(2021)v11i1.3en

Tonelli, C. 2021. Game Music and Identity. In M. Fritsch and T. Summers Eds. The Cambridge Companion to Video Game Music. Cambridge: Cambridge University Press: 327-342. DOI: https://doi.org/10.1017/9781108670289.020

Tsalpara, C., Soulopoulos, I., Sklias, I., and Grammalidis, N. 2021. Covid-19 Pandemic’s Influence on Popular/Folk Culture and Tourism in Greece: Shaping the Future and Beyond. Springer Proceedings in Business and Economics. Cham, Switzerland: Springer Nature: 121-129. DOI: https://doi.org/10.1007/978-3-030-66154-0_14

United Talent Agency –

a. Forever Changed: COVID-19’s Lasting Impact on the Entertainment Industry. Available at: https://unitedtalent.app.box.com/s/j4ijgxd8169jpgkxji8eqxnyqc7lszy2. Accessed 3 March 2025.

b. Virtual + Reality: The Future of Digital & Live Entertainment in a Post-Pandemic World. Available at: https://unitedtalent.app.box.com/s/fcaha4xzcbvqtvcs3q9e03esmvhqaab1. Accessed 3 March 2025.

van Lente, H., Spitters, C., and Peine, A. 2013. Comparing Technological Hype Cycles: Towards a Theory. Technological Forecasting and Social Change 80 (8): 1615-1628. https://doi.org/10.1016/j.techfore.2012.12.004 DOI: https://doi.org/10.1016/j.techfore.2012.12.004

Wang, Y. and Limb, S. -J. 2024. An Empirical Study on K-Pop Livecast Concerts in Cinema: The Next Best Experience to a Real Live Concert? Sage Open, 14 (4): Online. https://doi.org/10.1177/21582440241293314 DOI: https://doi.org/10.1177/21582440241293314

Whiteley, S. and Rambarran, S. Eds. 2016. The Oxford Handbook of Music and Virtuality. New York, NY: Oxford University Press. DOI: https://doi.org/10.1093/oxfordhb/9780199321285.001.0001

Williams, J., Ruddock, E., Mohseni, A., Gibson, S. J., Fleshner, N., Yeoh, P., Cusworth, A., Leong, J., Cohen, S., and Stringham, D. 2021. Musicking Through COVID-19: Challenges, Adaptations, and New Practices. Journal of Music, Health, and Wellbeing. https://www.musichealthandwellbeing.co.uk/musickingthroughcovid19. Accessed: 14 August 2023.

Wray, D.D. 2024. ‘“The Working Class Can’t Afford It”: The Shocking Truth about the Money Bands Make on Tour’. The Guardian, 25 April. https://www.theguardian.com/music/2024/apr/25/shocking-truth-money-bands-make-on-tour-taylor-swift. Accessed 7 March 2025.

Zaborowski, R. 2016. Hatsune Miku and Japanese Virtual Idols. In S. Whiteley and S. Rambarran Eds. The Oxford Handbook of Music and Virtuality. New York: Oxford University Press: 111-128. https://doi.org/10.1093/oxfordhb/9780199321285.013.7 DOI: https://doi.org/10.1093/oxfordhb/9780199321285.013.7

Zhang, Q. and Negus, K. 2021. Stages, Platforms, Streams: The Economies and Industries of Live Music after Digitalization. Popular Music and Society 44 (5): 539-557. https://doi.org/10.1080/03007766.2021.1921909 DOI: https://doi.org/10.1080/03007766.2021.1921909

Downloads

Published

22-05-2025

Issue

Section

Articles – Open Section